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  3. Technical Issues

Technical Issues

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This forum contains helpful information on how to resolve technical issues you may encounter while using the software.

  • Can not spice top chord piece within No Notch Length zone.
  • Can't Calculate Hangers
  • The Job Audit
  • Check Labels function
  • Unable to Select a Specific Point When in iModel
  • Error locating plate in master plate inventory file.
  • How to fix incorrect perimeter lines in an attic opening.
  • How to Save Plates in iDesign.
  • iPanel-No Studs Available for Size
  • Jobs: Locked and Packed
  • Error: USR.INI missing in working directory: Copy and Restart the program!
  • Why can't I find the report I am trying to print?
  • Error: Unable to Add Truss Condition
  • Error: Member has 0 analog length. Stiffness matrix cannot be factored.
  • Layout Save Points
  • Error Message: The highlighted bearing(s) has a bearing analog joint not over the bearing surface.
  • Print to PDF is grayed out in the Output Processor.
  • "Skipping file" error when importing a job.
  • Turn on adding bearing blocks at over stressed bearing
  • Failure Summary Excessive Relative Deflection
  • Structural gable webs overstressed due to bracing failure 999.0
  • How to verify if the TCP/IP and Named Pipes are enabled
  • VIEW has not detected any chord usage associated with the current lumber file.
  • Error: Security initialization failed (-1) license tag not file not found
  • Blank site code / site key
  • Distorted dialog windows
  • Object reference error when launching iCommand
  • Output Error: OpenPrinter():
  • Missing Shopdraw and Lasercut Icons
  • Trusses are coming in with 4X2 material.
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