From IntelliVIEW® Suite 23.01 onwards, the default site key licensing system will be replaced with Soraco Quick License Manager (QLM)— a new, modern tool. With Soraco QLM, the IntelliVIEW Suite license will not expire, and users will no longer be required to update the site key periodically to continue using the software.
How long do the QLM licenses last?
The QLM licenses are perpetual. They are valid until turned off or revoked by Alpine®.
Is a new license key required if new software is purchased?
No. With QLM, new software products can be added to the current license key.
Can the same software license key be used on multiple computers, including desktop computers and laptops for remote work?
With QLM software authorization, each license key can be assigned multiple activations. If multiple activations are needed, please reach out to the Helpdesk team.
How to transfer a license to another computer?
Users can transfer a license from one computer to another by releasing the software license key.
To release a key:
1) Access Administration > Licensing within iCommand®
2) Click the ‘Release’ button. The product will shut down and the key can now be re-used on another machine.
Does the QLM require an internet connection to communicate with the QLM License Server?
Yes, an error message (Figure 1) may appear if there is no internet connection for more than five days. To resolve this, try reconnecting to the internet and re-launching the IntelliVIEW® Suite.
How to get a license key after hours?
Users can activate a Temporary Key (Figure 2) which is good for five days.
Alpine's Helpdesk
Live Support: 866.237.2878 | Support Email: helpdesk@alpineitw.com
Resources: Solutions Network | Alpine Academy | Help Documentation
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