Most Common Support Questions
Here you will find answers to the most common questions the support team is asked.
- How to manually add purlin frames.
- Remove Warnings and Prompts.
- IntelliVIEW is crashing when loading a drawing from Stitcher?
- Openings from Stitcher not importing into IntelliVIEW?
- iModel will not launch from iCommand
- My logo will not show when printing from layout?
- How do I add Camber to my trusses?
- How to convert older layout files.
- Trusses are no longer being priced until I drop on bidding?
- Restoring missing tabs in iSource
- How do I get my logo on layout to print in color?
- Seals are not making to engineering?
- How do I show girder connection loads?
- Attach Truss from job item grid
- Why do some of my plates have blue circles on them?
- How do I add a new user to our database?
- What files do I need to copy for Output Processor settings?
- Trusslist is blank
- How to manually import a job to iCommand
- Plate Position Labels
- How to calculate the square footage of an area.
- How to find the Roof Plane Sheathing Area
- Error Message: Database or project contains a missing or broken reference to the file MSCAL.OCX.
- Using confirm Layout
- How to edit the auto number mask when it is no longer following sequence
- How do I add a point load?
- How do I add job information on layout output?
- Enhanced Virtual 3D will not open.
- Trusses are disappearing on layout.
- How do I add notes the list in Add Note?