When you try to get into the software you get this error message: %S\
You will get this error when you have lost your connection to your network.
Check to make sure you are still connected to the network through windows explorer.
Sometimes just browsing out to that directory refreshes the connection and you are then able to get into the software.
Please reach out if any further assistance is required.
Helpdesk: 866.237.2878
Email Support: helpdesk@alpineitw.com