Everyone who is connected to the same server must be running the same software version.
If you ever get the following error message you will want to verify that the database/other users have been updated to a newer version. After confirming the version you will want to gather the same software install files and update your PC as well.
Error: Application Upgrade Required
This iCommand installation XXX needs to be upgraded from database compatibility.
Please contact your computer support department or the Alpine help desk at 1 (866) 237-2878.
Please reach out if any further assistance is required.
Email Support: firstname.lastname@example.org