Alpine’s industry leading-edge software requires top-notch support, and we are ready to assist whenever you need it! Alpine’s Help Desk Team has over 100 years of experience in the industry and they are passionate about ensuring our customers get the help they need in a timely manner.
Laura Wiechert
Help Desk and Training Manager
Laura's 24-year career, with 20 years dedicated to her role as a Helpdesk Analyst, highlights her profound technical knowledge and outstanding problem-solving skills. Her degree in Architecture from Ranken further underscores her diverse educational background. Outside of work, she enjoys art and design, as well as outdoor activities like gardening, backpacking and camping.
Benton Dodd
Benton brings a wealth of experience with 24 years in the components industry, initially focusing on light gauge steel truss design before transitioning to wood truss/EWP design. His career includes 13 years as a Help Desk Analyst and the last 4 years as a Software Quality Analyst. Outside of work, Benton enjoys cycling, practicing martial arts, and traveling.
Clayton Forsyth
Clayton has over 10 years of expertise in troubleshooting and building computers. He has a year and a half of experience in truss design and holds a Bachelor of Science degree with a focus in marketing. Outside of his professional endeavors, Clayton enjoys skydiving, golfing, and riding motorcycles.
Gary Mueller
Gary has a wealth of knowledge in the component industry, boasting over 25 years of experience in truss design. His career trajectory is impressive, starting in the shop catching lumber, advancing to production manager, and ultimately transitioning into truss design. Outside of his professional endeavors, Gary enjoys golfing and boating with friends.
Joseph Maxwell
Joseph has been a valuable member of Alpine since September 2021. He holds a Bachelor of Science in Information Technology from APUS and has been working in the IT field since 2009. Throughout his career, Joseph has taken on various roles, including technician, project planning, and IT management. In his free time, he enjoys hiking, photography, and woodworking.
Ryan Wuebbels
Ryan brings over 20 years of industry experience, specializing as a truss designer. He also has a notable background as a software trainer with Alpine, where he served for 8 years starting in 2005. Outside of his professional life, Ryan dedicates his time to volunteering as a firefighter, enjoying outdoor activities, and playing guitar.
Stephen Wehmeyer
Stephen has been with Alpine since October 5, 1995, accumulating nearly 30 years of experience. He holds a Bachelor of Science in Engineering Management and a master’s in business administration with an emphasis on Information Systems. In his leisure time, Stephen enjoys coin collecting and fishing.