Submitting a Job for Seals – Email Instructions
To ensure your job is processed correctly, please follow the steps below:
1. Create a New Email
- Subject Line Format: ALPINE U-PLOT, JOBKEY, USRXXX
- Replace JOBKEY with the actual job key / job number.
- Replace XXX with your user ID.
⚠️ Important: This is an automated process. Any subject line that does not follow the format above will be ignored. No human typically reviews these emails.
2. Attach the Job File
- Go into iCommand, select the appropriate job from the Job Explorer, and open the Job Folder.
- Select all contents within the Job Folder and compress to a ZIP file.
- Save the zip file as the job key / job number.
- Attach the zipped file to your email.
⚠️ Important: Remove the signature, if applicable, and do not add anything else to the body of the email.
3. Send to the Correct Destination
- Use the appropriate email address based on your location or department.
- Earth City, MO - eceng@alpineitw.com
- Orlando, FL - hceng@alpineitw.com
- Sacramento, CA - saceng@alpineitw.com
- Toronto, ON - toreng@alpineitw.com
Need Help?
If you have any questions or need further assistance, feel free to reach out.
Alpine Helpdesk
Live Support: 866.237.2878 | Support Email helpdesk@alpineitw.com
Resources: Solutions Network| Alpine Academy | Help Documentation