The connection information is required when first connecting to a database. Often times a design manager or IT will know this information. If they are unsure of the connection information it can be located in the registry or using a decryptor tool.
On versions prior to 21.02 the database connection information can be found in the registry.
Go to windows search utility and type in: regedit
Select the Registry Editor:
When the Registry editor opens browse to: HKEY_CURRENT_USER\SOFTWARE\ITW\iCommand\Connections
Select the connection name and note the settings listed:
You can now use this information to log into the database:
For help finding connection information on newer versions using the decryptor tool please reach out to the helpdesk team.
Helpdesk: 866.237.287
Email Support: helpdesk@alpineitw.com
Please reach out if any further assistance is required.
Helpdesk: 866.237.2878
Email Support: helpdesk@alpineitw.com