When you customize your iCommand screen it is important that you make a backup of your changes.
To load a backup from iCommand go to Tools\Customize\Screen Customization:
Then click on the open folder icon.
The default location for the custom .xml files is C:\IntelliVIEW\iCommand\AppData\Custom Layouts.
From the dialog window select your backup.xml file and select Open.
The process may take time to load.
After you see your changes appear you can exit the Job Customization dialog window.
Please reach out if any further assistance is required.
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Email Support: helpdesk@alpineitw.com