If the Site Key you have entered does not match the Site Code you will get the following error message: Invalid site key. Please check that the site key you entered is correct. (-2) Site Key Not Valid –Possible Mistype.
To fix this issue just make sure that the site key given/typed in is correct. When the correct Code is entered the error will go away.
Site Key’s and Site Code’s are NOT case sensitive so you may use upper or lower case letters.
No spaces are needed in the codes.
It may look like a “O” but it is really a “Zero”.
The Help Desk Team
Phone: +1 (866) 237-2878